Welcome

Thank you for visiting Gina Mitchell Designs.
I take great pride in my Customer Service. Please let me know if there is anything I can do to improve your shopping experience.
Below are my basic store policies. No store policy page will ever cover all circumstances.
My goal is for you to be completely satisfied. With kindness & politeness, all issues can be worked out.

Payment

❖ Credit cards are processed through Simplify by MC and Paypal. You do NOT need a Paypal account to use the Paypal payment option..
❖ I do NOT accept money orders or checks.
❖ Orders shipped to an Illinois address are charged 6.25% sales tax.

Shipping

Orders are shipped via USPS First Class Mail.  Priority shipping is available for an additional charge.  Most items are shipped within 1-2 business days of receiving payment. Customs orders may take longer but this will be discussed with you during the order process.
Please check your shipping address for accuracy.  I am not responsible for packages after they enter the postal system.
Items are shipped securely in a bubble mailer or box. Tracking is purchased on every shipment.

Refunds and Exchanges

I want you to be 100% satisfied with your purchase. If something is not to your liking, you may return it within 7 days (you pay return shipping) and I will give you a 100% refund (less shipping charges).
All returns must be in the original condition and packaging.
All returns must be accompanied with a copy of the original invoice.
Books, magazines and patterns are NOT returnable.

Additional Policies and FAQs

Items sold here are not intended for use by children under the age of 14 as some items may present choking hazards.
Colors are represented to the best of my ability, but there are always slight differences between every computer monitor.

Seller Information

Gina Mitchell
20103 N 2225th St
Chrisman, IL 61924
ginamitchelldesigns@gmail.com
217-918-4350